pkr500 takes the privacy of every registered player seriously. This Privacy Policy explains exactly what personal data we collect when you use our platform, why we collect it, how it is stored and protected, who it may be shared with, and what rights you have over your own data. We've written this in plain English — not legalese — so Pakistani players can actually understand how their information is handled.
Six core commitments that define how pkr500 collects, protects, and respects your personal information.
pkr500 is an online casino and sports betting platform accessible at pkr500.net, operated by pkr500 and its licensed affiliates. For the purposes of this Privacy Policy, pkr500 acts as the data controller — meaning we are the entity that determines why and how your personal data is processed.
This Privacy Policy applies to all data collected through the pkr500 website, mobile browser interface, account registration process, customer support interactions, payment transactions, and any other touchpoint through which you share information with us while using the pkr500 platform.
Scope: This policy covers all pkr500 players, including registered account holders, guests browsing the platform, and individuals who contact pkr500 support without holding an account. If you have any questions about how this policy applies to your specific situation, contact us at [email protected].
pkr500 collects personal data in two ways: data you provide to us directly, and data collected automatically when you use the platform. Below is a complete breakdown of both categories.
2.1 Data You Provide Directly
2.2 Data Collected Automatically
CNIC Data: pkr500 collects CNIC information exclusively for KYC and age verification purposes required by responsible operator standards. CNIC data is encrypted at rest, access is restricted on a need-to-know basis, and it is never used for marketing or shared with advertising partners.
2.3 Data We Do Not Collect
pkr500 does not collect full payment card numbers (credit or debit). Payment card transactions, if applicable, are processed directly by our PCI-DSS-compliant payment partners — pkr500 receives only a transaction confirmation reference and masked card detail (e.g., last four digits).
pkr500 uses your personal data only for the purposes set out in this policy. We do not use your data in ways that you would not reasonably expect given the context in which it was collected.
| Purpose | Data Used | Why Necessary |
|---|---|---|
| Account Creation & Management | Name, email, phone, date of birth, password | To create and maintain your pkr500 account |
| Identity Verification (KYC) | CNIC / passport, proof of address, selfie | To verify age (21+) and prevent fraud |
| Payment Processing | JazzCash / EasyPaisa / bank account details | To process deposits and withdrawals in PKR |
| Customer Support | Support chat history, email content | To resolve queries and complaints |
| Fraud & AML Prevention | IP address, device data, transaction history | To detect and prevent financial crime |
| Responsible Gaming | Betting activity, session data, self-set limits | To identify problem gambling patterns and enforce player protection tools |
| Platform Improvement | Anonymised usage and navigation data | To improve platform performance and game offering |
| Marketing Communications | Email address, preferences | To send PSL promotions and bonus offers — only with your explicit consent |
Marketing Opt-Out: pkr500 will only send promotional emails and SMS messages if you have explicitly opted in during registration or in your Account settings. You can withdraw marketing consent at any time by updating your notification preferences within your pkr500 account dashboard or by emailing [email protected].
pkr500 processes your personal data only where a valid legal basis exists. The following legal grounds apply to the data processing activities described in this policy:
Withdrawing Consent: Where pkr500 relies on your consent as the legal basis for processing, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
pkr500 does not sell your personal data. We share personal data with third parties only in the limited circumstances described below, and only to the extent strictly necessary for the relevant purpose.
No Advertising Networks: pkr500 does not share your personal data with advertising networks, social media platforms, or data aggregators for targeted advertising purposes. Your pkr500 activity stays private.
pkr500 uses cookies and similar technologies on its platform. A cookie is a small text file placed on your device by the pkr500 website. We use the following categories of cookies:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Session management, login authentication, security tokens | No — platform cannot function without these |
| Functional | Remembering your language, game preferences, and display settings | Yes — disabling limits personalisation |
| Analytics | Anonymised page view and navigation data to improve platform performance | Yes — via cookie settings |
| Fraud Prevention | Device fingerprinting to detect suspicious or duplicate account activity | No — required for security |
pkr500 does not use third-party advertising cookies or social media tracking pixels. You can manage your cookie preferences through your browser settings. Note that disabling strictly necessary cookies will prevent the pkr500 platform from functioning correctly.
pkr500 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law and our operator licence obligations. The following general retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. You may request early deletion of your data subject to the limitations described in Section 8.
As a pkr500 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] with the subject line "Data Rights Request" and include your registered account username.
Limitations: The right to erasure and the right to object do not override pkr500's legal obligations. Data required to be retained under AML, KYC, financial record-keeping, or responsible gaming regulations cannot be deleted on request until the legally mandated retention period has expired.
pkr500 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:
In the event of a data breach that poses a risk to your rights and freedoms, pkr500 will notify affected players promptly and take immediate steps to contain and remediate the breach. pkr500 will also report material breaches to the relevant regulatory authority as required under applicable law.
Your Role in Security: Data security is a shared responsibility. Use a strong, unique password for your pkr500 account. Never share your login credentials with anyone — including pkr500 support staff, who will never ask for your password. Enable any two-factor authentication options available in your account settings.
pkr500 is strictly an adults-only platform. Access is limited to individuals aged 21 years and above. pkr500 does not knowingly collect any personal data from persons under the age of 21.
If we discover or are notified that personal data has been collected from a person under 21, we will immediately and permanently suspend the relevant account, delete all associated personal data to the extent permitted by our legal obligations, and forfeit any balance held in the account in accordance with our Terms and Conditions.
If you are a parent or guardian and believe your child under 21 has created a pkr500 account, please contact us immediately at [email protected] with the registered account username or email address. We will investigate and act without delay.
The pkr500 platform may contain references to or integrations with third-party services, including game software providers and payment processors. This Privacy Policy applies solely to data collected and processed by pkr500 directly. It does not govern the privacy practices of any third-party service providers, whose own privacy policies apply to data processed within their systems.
pkr500 encourages players to review the privacy policies of any third-party services they interact with. pkr500 is not responsible for the data practices of third parties, even where those third parties are integrated into or accessible through the pkr500 platform.
pkr500 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform functionality. Where changes are material — meaning they meaningfully affect how your personal data is collected or used — pkr500 will notify you via the email address registered to your account and display a prominent notice on the platform.
The "Last Reviewed" date displayed at the top of this page will always reflect when the most recent update was made. We encourage you to review this policy periodically. Continued use of the pkr500 platform following the effective date of any updated policy constitutes your acceptance of the changes.
Archive Requests: Previous versions of this Privacy Policy are available upon request. Contact [email protected] with the subject line "Privacy Policy Archive" to receive a copy of any prior version.
For any questions, concerns, or requests relating to this Privacy Policy or the personal data pkr500 holds about you, please contact us through the following channels:
When submitting a data rights request, please include your registered account username and a clear description of your request. For identity verification purposes, pkr500 may ask you to confirm certain account details before fulfilling a data access or deletion request — this is to ensure your data is not disclosed or deleted in response to a fraudulent request from a third party.
Security Reminder: pkr500 support staff will never ask for your account password, full CNIC number, or complete payment details via email or live chat. If you receive a communication claiming to be from pkr500 that requests this information, do not respond — report it to [email protected] immediately.
Your privacy is protected at every step. Join thousands of Pakistani players who trust pkr500 for secure cricket betting, PSL markets, and 500+ casino games — deposits and withdrawals via JazzCash, EasyPaisa, and all major banks.
21+ Only | Please play responsibly | Terms & Conditions apply